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Request an on-site wash from Mobile Wash → Work Orders in app.gorynse.com. Rynse matches your request to the right vendor based on your facility — you don’t pick one.

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Submit a request

Click Request work order, then work through three steps.
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Step 1 — Location & vehicles

  1. Pick a facility from the dropdown. The facility’s address shows underneath so you can confirm it.
  2. The vehicle list under the facility loads automatically. Use the search box to filter by make, model, year, plate, or asset ID.
  3. Click vehicles in the list to select them, or use Select all to add every vehicle at the facility. The header shows a running count (for example, “6 of 12 vehicles selected”).
Only vehicles assigned to the chosen facility appear here. If the list looks short or empty, the vehicles are probably assigned to a different facility — email support@gorynse.com to fix the facility assignment, then come back.
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Location & vehicles

Pick the facility the crew should come to, then choose how to request:
  • Pick specific vehicles — choose the exact vehicles from your fleet.
  • Estimate vehicle count — give a number; the vehicles get assigned later.
Need the crew at a different spot (a staging area or second gate)? Click Edit on the address and pick a new one. If the facility has no address saved, add one here before continuing.
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Step 2 — Services

For each selected vehicle, choose Exterior, Interior, Trailer, or any combination. Every vehicle needs at least one service before you can continue.The fastest way to set services is the Services to apply panel at the top:
  1. Check the services you want (Exterior, Interior, Trailer).
  2. Use the checkboxes on the table rows to pick which vehicles you’re applying them to.
  3. Click Apply to selected (N) to set those services on just the rows you checked, or Apply to all (N) to set them on every vehicle in the order.
Exterior is the standard wash — body, wheels, windows. Interior is vacuum and wipe-down. Trailer is a trailer washout. Mix and match per vehicle — a tractor might get exterior + interior while the trailer behind it gets a trailer washout.
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Services

Choose what’s needed: Exterior, Interior, Detail, Trailer, Biohazard, or Custom. Pick at least one. With specific vehicles, you can apply the same services to several at once.Biohazard and Custom need a note on the next step describing what you need.
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Step 3 — Schedule & notes

  1. Preferred date range. Pick a start date and an end date for the window the vendor can schedule within. Wider windows are easier to fit; tight windows constrain the vendor.
  2. Purchase order. Enter a PO number for the request, or tick Not Required if you don’t use one. You can’t submit until you’ve done one or the other.
  3. Additional notes. Anything the crew needs — gate codes, where to stage vehicles, contact on-site, vehicles that need extra attention.
  4. Review the Summary at the bottom — every vehicle with its services listed, and a total vehicle count.
  5. Click Submit request.
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Schedule & notes

Set the earliest and latest dates the vendor can come — at least two days out. Add a purchase order (or tick Not Required) and any notes (gate codes, on-site contact, special instructions), then Submit request.
Your request appears at the top of Work Orders as Requested. You can delete it there while it’s still in that status.

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Common questions

No — one facility per work order. Submit a separate request for each location.
No. The earliest date is two days out, so the vendor has time to schedule a crew.
You don’t — Rynse routes your request to the right vendor automatically. For a new vendor relationship, contact your account team.
Yes. If you’ve entered one before, a Saved option appears on the address so you can pick it again.
Enter a PO number if your team tracks washes against one — otherwise tick Not Required and submit without it. You’ll need one or the other to move past the schedule step.
Not on the request form. Completed work orders appear on your monthly invoice, itemized per vehicle and service.
Not from the request form. Recurring visits are arranged with your account team and show up on the Schedule view.

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What’s next

Track your work orders

Follow a request through to completion.

Fleet Wash Health

See which vehicles need attention most.