app.gorynse.com. Unlike vehicles, you manage user access yourself — add a new teammate, reset a password, or remove access in a couple of clicks.
This page is for fleet managers, finance, and admin staff who need to pull reports, pay invoices, or run the program. Drivers do not need (and should not have) portal access.
Who should have a login?
Add them
- Fleet managers and dispatchers
- Finance / AP staff who pay invoices
- Operations or admin contacts who pull reports
- Anyone on your team who needs visibility into spend, utilization, or vendor activity
Skip them
- Individual drivers — they don’t need to see invoices or reports
- Field techs who only need to swipe a card or scan a plate at the vendor
- Anyone who would only add noise to the account
The Users table
The table on Organization → Users lists everyone on your account, with four columns:Adding a user
1
Go to Organization → Users
The table shows everyone with current access.
2
Click Add User
The button sits below the table. A dialog opens.
3
Fill in the form
All four fields are required.
4
Click Add User to save
The new user appears in the table immediately, and Rynse emails them a temporary password from
support@gorynse.com.What your teammate sees
The new user gets an email fromsupport@gorynse.com with a temporary password. On their first login at app.gorynse.com, they’re prompted to change it to something only they know. From there, they have the same access you do.
Resetting a password
If a teammate forgets their password or their temp password expired, you can issue a new one without contacting support.1
Find the user in the table
Use the row matching their name or email.
2
Click the key icon
The key icon in their row opens the Change Password dialog.
3
Set a new password and save
Enter a new password (at least 6 characters) and click Reset Password. Share it with your teammate over a secure channel and have them change it on their next login.
Removing a user
When someone leaves the team or no longer needs portal access, remove them promptly.1
Click the remove-person icon
The icon to the right of the password key in their row.
2
Confirm in the dialog
A confirmation prompt asks “Are you sure you want to remove this user’s access?” Click Yes, Remove.
Removing a user is access-only. It doesn’t touch invoices, vehicles, or any other data on your account.
Best practices
Keep the list tight
The shorter your user list, the easier it is to audit and offboard. Add fleet, finance, and admin teammates — that’s it.
Use work emails
Personal emails make offboarding messy. Stick to email addresses tied to your organization so access can be cut when someone leaves.
Offboard quickly
When a teammate moves on, remove them the same day. It takes ten seconds and avoids stale access piling up.
Need a driver-friendly view?
Drivers don’t need a login — point them at the QR code on the driver one-pager (linked from Organization → Car Wash Locations) instead. It shows every vendor location with driving directions, no portal access required.
Stuck or need help?
If a teammate can’t log in, isn’t receiving the temp password email, or you’d like a hand cleaning up old accounts, emailsupport@gorynse.com. If invoice or credential emails aren’t landing, ask your IT team to whitelist @gorynse.com — corporate firewalls are the most common reason new users miss the welcome email.