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Settings controls the email notifications Rynse sends to your inbox. Open it at app.gorynse.com/settings. Every notification is optional — turn on as many or as few as you need.
Notifications are per-profile. Each user sets their own. Turning one on for yourself doesn’t turn it on for teammates — they each have to enable it on their own Settings page. This is usually why a colleague isn’t getting an email you expected them to.

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Email Notifications

Tick the ones you want, then click Save Settings.

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Fleet and card notifications

These cover your Rynse cards and the transactions on them. If you have cards, we strongly recommend turning on Incident.

Card Status Change

Sent when a card is activated, deactivated, frozen, or closed — a paper trail of every status change.

Card Order

Sent when a card order ships and again when it’s delivered. Handy during onboarding or when rolling out cards.

Incident

Sent whenever a card transaction is declined — wrong category, spend cap, schedule, or merchant restriction. The one most card customers want on.
Turn Incident on if you have cards. You’ll get an email the moment a Rynse card is declined, so you can chase the driver or adjust the policy right away.

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Mobile wash notifications

These appear only if your organization has mobile wash enabled. If you don’t see them, you’re not signed up for mobile wash — skip this section.

Wash Complete

Sent when a mobile wash finishes — confirmation the work happened. Tick Requester Only alongside it to limit these emails to washes you requested yourself, instead of every wash across your organization.

Service Reminder

Periodic reminders about upcoming or recurring mobile wash service.

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Saving your changes

Click Save Settings at the bottom. A green confirmation message means it saved, and changes apply right away — the next event emails you based on your new preferences.
Saving only affects your profile. To roll a preference out across the team, have each user enable it themselves. There’s no account-wide toggle.

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Who typically enables what

At minimum, turn on Incident. Many also enable Card Status Change and Card Order for a paper trail.
No cards in your program, so the top three won’t fire. Most LPR-only customers leave Settings empty.
None of these apply — usage shows up on your monthly invoice. Skip this page.
Wash Complete is the “done” confirmation — pair it with Requester Only if you only want the washes you requested; Service Reminder helps coordinate drivers and yards.
These notifications are operational, not financial — most finance users leave them off and rely on the Invoices page and the monthly billing email.

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What’s next

Incidents

Where every declined transaction is logged. Pair it with the Incident email for full coverage.

User Accounts

Add teammates so they can manage their own notification preferences.