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A facility is most often a department, depot, or sub-location within your organization — a precinct, a service area, a yard, anything you use to group vehicles for reporting. The fastest way to think about it: facilities are your departments. Facilities show up in the dashboard filter, on the vehicle list, and on every invoice — invoices always break cost out by facility — so it’s worth setting them up the way you’d want to see them in a report. You can manage everything on this page yourself: add one at a time, bulk-upload a CSV, or click any row to edit or archive.

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Why facilities matter

Cost breakouts

Every monthly invoice breaks out spend by facility, so the grouping you set here is what your finance team will reconcile against.

Dashboard filtering

The Dashboard’s Facility filter narrows every chart and stat to vehicles assigned to that facility. Only active (non-archived) facilities appear in the filter.

Vehicle organization

Every vehicle is assigned to one facility. That assignment shows up on the vehicle row and on mobile wash work orders.

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Adding a single facility

1

Go to Organization → Facilities

The page lists every active facility you’ve set up. Archived facilities are hidden from this view.
2

Click Add Facility

Bottom-left of the table.
3

Fill in the form

Only Name is required. Address fields are optional but recommended — mobile wash technicians and your own drivers navigate to the address.
FieldNotes
NameRequired. Use something a dispatcher would recognize — “Denver — Park Hill Yard” beats “Facility 2”.
Address Line 1Type-ahead suggests real addresses; picking one auto-fills city, state, zip, and country.
Address Line 2Suite, unit, or building number.
City
StateDropdown of US state abbreviations (2-letter codes).
ZipUp to 5 digits.
CountryAuto-fills to USA when you pick a suggested address.
4

Click Add Facility to save

The facility appears in the table immediately and becomes available in the Dashboard’s facility filter.
Smaller fleets often only need one facility — that’s fine. Set it up once and you can ignore this page.

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Bulk-adding facilities from a CSV

If you’re rolling out across many sub-locations at once, upload a CSV instead of adding them one at a time.
1

Click the bulk-add button

Next to Add Facility, the button with the city-building icon opens the Bulk Add Facilities dialog.
2

Grab the example CSV

Click Example CSV Download in the dialog. The file lives at /facilities.csv and shows the exact column order.
3

Format your file

Seven columns, in this order, with a header row:
name,addressLine1,addressLine2,city,state,zip,country
Denver — Park Hill Yard,1234 Park Hill Rd,,Denver,CO,80207,USA
Aurora Depot,500 E Colfax Ave,Bldg B,Aurora,CO,80010,USA
A few rules the importer enforces:
  • Every row needs all seven columns (leave a column blank if it doesn’t apply, but keep the commas).
  • State must be the 2-letter code (e.g., CO, not Colorado).
  • Facility names must be unique — if a name already exists in your account, that row is rejected.
4

Upload and review

Pick the file, click Next. If anything’s malformed, the dialog lists the problem rows with line numbers — fix them in the CSV and re-upload. If the file’s clean, you’ll see a preview table of every facility about to be created.
5

Click Add Facilities

A progress bar tracks the import. When it finishes, the new facilities appear in the main table.

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Editing a facility

Click any row in the table to open the Update Facility dialog. Change the name or any address field and click Update Facility to save. The new values flow through the rest of the portal — vehicle rows, dashboard filters, and future invoices.
Renaming a facility doesn’t rewrite historical invoices. Past invoices keep the name that was in place when they were generated; new invoices use the current name.

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Archiving a facility

Facilities are archived rather than deleted — that keeps your history intact while removing the facility from active views.
1

Click the facility row to open the dialog

Same dialog as editing.
2

Click Archive Facility

At the bottom of the dialog, below the divider.
Once archived:
  • The facility disappears from the Facilities table.
  • It’s hidden from the Dashboard’s Facility filter.
  • Historical visits, transactions, and invoices that referenced the facility keep their original record.
If you decommission a whole sub-location, archive its facility after you’ve moved or archived the vehicles assigned to it — otherwise those vehicles will still reference a hidden facility.

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Need to change a vehicle’s facility?

Vehicle assignments live on the Organization → Vehicles page, not here. Vehicle edits — including facility reassignment — are handled by Customer Success. Email support@gorynse.com with the vehicle’s description, VIN, license plate, and the destination facility, and we’ll update it across all the vendors you’re enrolled with.