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The Invoices page at app.gorynse.com holds every monthly invoice. Open any invoice as a PDF, see what’s paid versus outstanding, pull the transaction history, and watch a budget burn down as charges accrue.
Invoices are emailed to you each month. This page is your backup — use it any time the email gets filtered, you need an older invoice, or you’re reconciling against a PO.

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Didn’t get your invoice email?

Almost always, the cause is the same: your IT firewall is blocking the sender. Invoices are sent through Zoho Books from message.service.sender.zohobooks.com rather than a @gorynse.com address, and many corporate firewalls block that sender while letting other Rynse email through.
1

Have IT whitelist both senders

Add allow-list entries for both:
  • @gorynse.com — general Rynse email
  • message.service.sender.zohobooks.com — invoice delivery
Whitelisting only @gorynse.com is the usual half-fix that still leaves invoices blocked.
2

Download from this page meanwhile

Click any invoice number to open the PDF. Use this until the whitelist is confirmed.
3

Or ask billing to resend

Email billing@gorynse.com to have an invoice resent from a @gorynse.com address, which usually clears the firewall.

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The invoices table

Each row is one monthly invoice. Click the invoice number to open its PDF. The other columns show who it’s made out to, status, due date, the address it was sent to, the total, and the outstanding Balance ($0.00 means paid). Below the table, Total for Period sums every invoice in view — handy for reconciling a quarter or fiscal year.

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Status badges

Paid

Green. Fully reconciled — nothing owed.

Overdue

Red. A balance remains and the due date has passed. Pay as soon as possible.

Due in X days

Gold. A balance is outstanding, with time left — the count tells you how long.
These statuses also appear on your Dashboard, with a link straight here whenever anything is outstanding.

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Paying an invoice

Every invoice PDF offers two ways to pay:
  • By card — a payment link near the top of the PDF opens a secure checkout for debit or credit.
  • By ACH — routing and account numbers are printed at the bottom for bank transfer or wire.
Use whichever fits your finance workflow. Questions about a charge, credit, or a payment that didn’t post? Email billing@gorynse.com.

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Tracking spend against a budget or PO

If you’ve set up a Purchase Order or budget under Organization → Purchase Orders, a Budget Tracking card appears at the top of this page and updates as new invoices and transactions roll in.
You don’t need a formal PO — a budget works just as well as a standalone monthly or quarterly spend cap. Set any period that matches how you budget.
The card shows the budget period, how much has been spent (invoiced) against it, what’s remaining before the limit, the percentage used with a live progress bar, and how many days are left in the period. If a PO file was uploaded, it’s one click away here.

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Switching budgets and facilities

With more than one active budget, the dropdown on the right of the card switches between them — each tracks its own period and limit. A Facility filter narrows the tally to a single location, useful when departments allocate a slice of the budget per site.
At 80% utilization, an email alert goes to the account contacts — early warning to reallocate funds, request a new PO, or pause spending before the cap. A second alert fires if the budget is exceeded.

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Setting up a budget

In Organization → Purchase Orders, set a Budget Name (e.g. FY-2024-2025), an optional PO Number, a Budget Limit in dollars, a Start and End month/year, and an optional PDF of the PO. Tracking starts immediately and the card appears at the top of this page.

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Pulling supporting detail

Each invoice comes with a transaction-level breakdown — every wash, fuel charge, mobile wash, or membership event in the total. It’s emailed alongside the invoice each month as a CSV, and you can re-pull it any time from the Visits page: set the date range to the billing period and click Export CSV (great for handing a quarter or a single month to a department head).

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Common questions

Almost always a firewall issue. Have IT whitelist both @gorynse.com and message.service.sender.zohobooks.com. Until then, download the PDF here or ask billing@gorynse.com to resend.
Yes — every invoice PDF has a card payment link. ACH transfer details are also printed on each invoice.
Reconciliation can take a couple of business days after a payment posts. If it’s been longer, email billing@gorynse.com with the invoice number.
Yes — the supporting CSV is emailed with each invoice and always available on the Visits page. Filter to the invoice’s date range and click Export CSV.
No. A budget works with no PO attached — a simple monthly or quarterly spend cap, with the same 80% email alert. To track a single facility’s draw, use the Facility filter on the Budget Tracking card.

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Need help?

For anything invoice- or payment-related, email billing@gorynse.com. For account, vehicle, or portal questions, email support@gorynse.com.