Mobile Wash data is tied to your monthly invoice cycle. Completed work orders and visit counts appear after the vendor’s monthly usage report is processed — typically in the first week of the following month.
Schedule
Mobile Wash → Schedule is a month-view calendar plus a few summary cards. It’s the fastest way to answer “when is my next wash?” and “what landed last month?”What’s on the page
Vehicles washed (this month)
Count of vehicles washed during the calendar month currently shown on the calendar. Updates as you navigate between months.
Next wash
The next upcoming scheduled date, with the facility name.
Repeating schedules
How many of your upcoming entries are on a recurring cadence (not one-time).
Upcoming list
Up to five upcoming entries in the next 14 days, with vendor, facility, date, and cadence.
The calendar
The calendar shows two kinds of events:- Scheduled (blue) — upcoming on-site visits coordinated with your vendor on a recurring or one-time cadence.
- Completed (green) — past work orders that have been processed, with the vehicle count in the label.
Schedule shows scheduled recurring visits and completed work orders. Manual work orders you’ve submitted that are still pending appear on Work Orders, not on the Schedule calendar.
Work Orders
Mobile Wash → Work Orders is the table of every work order for your organization, regardless of status.Columns
| Column | What it shows |
|---|---|
| Date | The scheduled date if the vendor has set one, otherwise TBD. |
| Name | Work order name. |
| Status | Requested, Active, Completed, or Cancelled. |
| Number | Work order number — use this when referencing the order with support. |
| Vendor | The vendor assigned to the work, once matched. |
| Actions | A Delete button, available only while the order is Requested. |
What you can do here
Request a new work order
Use Request work order in the top-right. See Requesting a wash for the full walkthrough.
Delete a requested order
While a work order is in
Requested status, click Delete on its row. Once it moves to Active, Completed, or Cancelled, the Delete action is no longer available — contact your account team if you need to change it.Open the detail view
Click any row to see every vehicle on the order, the services applied, and any vendor invoice references.
Cross-reference with Schedule
Use the Date column to line up upcoming work with what’s on the Schedule calendar.
History
Mobile Wash → History (at/mobilewash/history) is a focused archive view that filters down to Completed and Cancelled work orders only. It’s not in the Mobile Wash tab bar — go there directly when you want a clean reconciliation view without active or in-progress work in the way.
Each entry shows the work order number, the date (or scheduled window), the vehicle count, your organization, the facility, and a View Result button that opens the full per-vehicle detail with services and pricing.
History is the source of truth when you’re:
- Reconciling an invoice. Match invoice line items to completed work orders by number.
- Reviewing a vendor’s recent work. Scan the last several completed orders at a facility to spot consistency issues.
- Pulling records for accounting. Each completed work order has the per-vehicle services and pricing that roll up onto your monthly invoice.
Common workflows
Checking the status of a request I submitted
Checking the status of a request I submitted
Open Work Orders. New requests appear at the top with status
Requested. Once Rynse matches it to a vendor, the row updates with the vendor name and the status changes to Active. If a request has been sitting at Requested for more than a couple of days, contact your account team.Confirming next week's scheduled visit
Confirming next week's scheduled visit
Open Schedule and look at the calendar. Recurring visits show as blue events on their expected dates. A missing date where you’d expect one usually means the visit hasn’t been dispatched yet — flag it with your account team.
Pulling a month of mobile wash records for accounting
Pulling a month of mobile wash records for accounting
Open History, find the month you need, and click into each completed order to grab per-vehicle services and pricing. These tie back to the line items on your monthly invoice.
Investigating a complaint about a specific wash
Investigating a complaint about a specific wash
Find the work order in History by date and facility. Open the result to see exactly which vehicles were serviced and what services they received. If something looks off, contact your account team with the work order number.
Seeing which vehicles will be hit on the next visit
Seeing which vehicles will be hit on the next visit
The Schedule shows when an upcoming recurring visit will happen and at which facility, but the specific vehicle list for that visit is finalized by your vendor at the time of service. The completed work order — once processed — will show the exact vehicles that were washed.
What’s next
Requesting a wash
Submit a new on-site wash request when you need vehicles handled outside the recurring cadence.
Fleet Wash Health
Pair Mobile Wash records with the wash health view to see which vehicles are getting attention and which are being missed.